When will my order arrive? Delivery time depends on the shipping company and delivery method you choose. We work with shipping agents in several major cities, with typical delivery taking 1-3 days after order confirmation.

Do you deliver internationally? Currently, our contracted shipping companies deliver domestically to specific cities listed on our delivery page. For international shipping, please contact our team via WhatsApp. We can provide product weight information and quotes from international shipping carriers not currently available in our system.

What if there's a manufacturing defect in the product? Please review our return policy for complete terms and conditions. For confirmed manufacturing defects, shipping costs to and from our facility are the customer's responsibility, but the product value will be fully refunded according to our return policy.

Do you offer discounts for bulk orders? Yes! We offer bulk order services with discounts of 10-20% on select products. Please contact us directly through our contact page to inquire about quantities and discount rates.